Personalization. Loyalty. Sales.

Empowering 100% remote,
personalized, visual conversations.

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RemoteRetail Customer Engagement made easy from a safe distance
100% remote solutions to increase sales and strengthen shopper loyalty.

Leverage Associate expertise and knowledge to provide personalized product recommendations and unparalleled customer engagement. The RemoteRetail platform delivers increased sales, decreased returns, and comprehensive consumer insights.

Visual Merchandiser
Customer Engagement Widget
Curated Campaigns
Visual Merchandiser product selections for customers
Associate-Curated Product Selections

Visual Merchandiser

Engage with customers and provide highly personalized curated responses from your team of experts.

Curate and manage all communications

Associates curate personalized product recommendations and manage all customer communications.

Improve customer service

Access customer profiles, previous recommendations and purchases history.

Optimize customer engagement

All Associates and customer communications are available for continued optimization and engagement.  

Customer Profiles and Preferences

Customer Engagement Widget

Inbound personalized styling tool for your desktop & mobile sites accelerates the shift from offline to online customer service.

Meet customers where they are

Customers proactively request personal shopping assistance directly from your e-commerce site.

Empower brand experts

Store associates respond directly with personalized product recommendations remotely or in-store.

Cultivate more meaningful connections

Omnichannel client profiles are available to sales associates on or offline.

RemoteRetail Customer Engagement Widget - Personalization and customization from a safe distance
CUSTOMER ENGAGEMENT WIDGET RESULTS

20-0%

Direct revenue generation

7-0%

Site traffic interaction

8-0x

Repeat Customer Request Rate
Fully Personalized Email Marketing

Curated Campaigns

Send remotely curated product selections via personalized, customizable campaigns by your brand experts.

1:1 or 1:many remote sales

Engage with customers and sell remotely with simple tap to shop language that can be delivered 1:1 or 1:many.

Direct responses to your brand experts

Customers respond directly to experts, initiating one on one conversations—just as they would in-store.

Strategic upselling

Customer preferences enable delivery of targeted communications like sales and invitations to exclusive customer events.

Curated Campaigns Send remotely curated product selections via personalized, customizable campaigns by your brand experts.
CURATED CAMPAIGNS RESULTS

15-0%

Sales uplift

0%+

Unique Open Rate

0x

Return on Investment

Additional Services

Integrate full styling and curation into your mobile app and deepen customer engagement.
Integrate your mobile app

StyleWiz

Integrate full styling and curation into your mobile app and deepen customer engagement.

Seamless user experience

Connect your customers with product experts while they are using your mobile app.

Increased engagement

Expand engagement opportunities and provide a game-changing reason for greater app usage.

Increase average order value (AOV)

Customers have experienced an increase in average order value (AOV) when users interact with stylists in their app.

Get Results

10%  Revenue generated within the app

18% AOV uplift

11% Repeat stylist requests

 

Install QR Codes on shop windows to optimize in-store experiences when face to face time is limited.
Engage customers as they wait

QR Codes

Install QR Codes on shop windows to optimize in-store experiences when face to face time is limited.

Streamline the shopping experience

As stores are re-opening with limited capacity, QR codes streamline the shopping experience in stores.

Facilitate product browsing

As a customer walks by your store, they scan the QR code and launch the Customer Engagement Widget to make product selections.

Optimize face to face encounters

Requests are routed to experts at the store, who prepare and optimize the request for their time with their customers.

AI-assisted recommendations
AI-Assisted Recommendations

Artificial Intelligence

Custom-built AI provide the unique recommendations to Associates for every customer and request.

AI-Powered Recommendations

Associates can choose from AI-powered recommendations unique for every person and request or make their own choices from the product catalog.

Optimize curation experience

AI-powered recommendations further enable Associates to provide the best curated engagement with customers.

RemoteRetail experts are available to engage your consumers to provide a professional, personal, and powerful curated shopping experience that moves the needle.
Scale Your Workforce

Consulting Services

RemoteRetail experts are available to engage your consumers to provide a professional, personal, and powerful curated shopping experience that moves the needle.

Rapidly and Seamlessly Integrates with Any e-Commerce Engine

RemoteRetail’s omnichannel product suite is rapidly and seamlessly integrated with any e-Commerce engine, allowing consumers to visually discuss and discover merchandise directly with sales associates. All technology is deployed, trained, conducted, and transacted remotely, enabling brands to quickly address the market shift from in-store experiences to remote, safe retail

 

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Trusted by these Global Leaders in Digital Retail
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See How We've Helped Our Clients Succeed

Key Benefits and Features

Increased Sales

Accelerate e-commerce growth and maintain previous relationships with in-store consumers by gaining deep consumer insights. Brands have seen significant increases in AOV, UPT, and ROI with the RemoteRetail product suite and decreases in returns.

Elevated Personalization

A visually-rich, personalized product curation experience is created by your experts for the consumer, personalized to their preferences through an easy-to-use backend tool.

Strengthened Brand Loyalty

Empower the people who know them best to engage with your customers one on one or one to many, providing completely personalized customer service.

Centralized CRM

A centralized consumer profile, including purchase history, location, preferences, and details from previous conversations are stored in a central location—available to anyone who interacts with the consumer. This allows a consistent customer experience no matter where the customer shops.

In-Depth Consumer Insights

Engagement reports provide robust analytics for businesses to deepen their understanding of products, services, and strategies that are succeeding and to identify new opportunities for growth.

Scaled Workforce

RemoteRetail experts are available to provide a professional, personal, and powerful curated shopping experience that moves the needle. If these changing times have affected your ability to support your workforce, our team can also help support your sales, marketing, and technical teams.

Bridging the gap between customer engagement instore and online

Strategic Partnerships are helping us drive customer success
Azure
Mi9
Microsoft

Increase sales. Strengthen brand loyalty. Elevate customer engagement.

Let us show you how.

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